COVID 19 Updates & Resources
Rockreation is currently closed but we need your help to re-open…
We have been speaking with experts like health officials and scientists, other gym owners, the Climbing Wall Association, city leaders and others to gather information about the best way to come back during the pandemic and have decided that Rockreation will join a growing Coalition of over 20 Indoor Climbing Center Companies representing over 50 locations to ask our leadership in CA to consider our data and allow us to open up at a limited capacity.
[Full letter below in ‘Updates’]
Rock Warriors, Youth Camps & USAC Virtual Comp Updates
Rock Warriors and Youth camps will run as scheduled for now, we will notify you if we make any changes to those programs.
USAC Kaya Virtual Boulder Competition will be postponed to a future date. We will let you know more as we receive updated information.
Help Support ROCKREATION
We have three great ways for you to help during this time. All contributions will go toward the survival of our facilities, allowing us to continue making payments on rent, utilities, insurance, debts, and our employees.
We realize that everyone is in a different financial state but if you are able to continue your membership dues at Rockreation we need your support.
Even though we are closed now, purchase a future membership with us. Consider which membership might make the most sense for you! Prepaid Memberships are an easy way to make a one-time payment, and Recurring Monthly EFT Memberships can give you more control when managing your account.
Give the gift of climbing to a friend or fitness enthusiast. Great for an array of things like memberships, rentals, chalk, and more! Gift cards never expire and may be applied to those amenities once available.
Now is the time where you in the climbing community could help all of the climbing centers in CA by clicking the link below and sending a message to our legislators.
We will be posting updates as we receive them, please check our social media sites @rockreation or @rockreationLA
Rockreation Updates
Update 1/09/2021
Rockreation Members,
Happy New Year! Thank you for sticking by us throughout this pandemic. As we seem to still be navigating all of those ups and downs, we hope that you and your loved ones are healthy and well. We are optimistic that over the next couple of months we will turn the corner on this and we will be able to reopen our doors.
We are working with the state to safely reopen as soon as possible, and we would not be able to get through this without the help and generosity of you, our members. We hope that this new year brings more kindness, gratitude, and climbing to everyone. We look forward to seeing you all back climbing in the near future. We will be updating our website with news updates as they come.
Best Regards,
Rockreation Management Team
Update 11/17/2020
Rockreation Members,
On 11/16/2020 the State of CA mandated that Orange County move back into the most restrictive tier, the Purple or Widespread tier. LA and OC are now closed to members. We are open for Kids Camps and Programs under the State guidelines for Camps.
We are disappointed and saddened by this, but we are also already looking forward to the day when we can all be back together, participating in the sport that we all love. We are working hard to have Rockreation’s climbing centers ready to go as soon as we are allowed.
Until then, stay safe and keep up your fitness. If you are able to help us by sending letters through the CICC link above, or by maintaining your membership, or by purchansing a gift card for the holidays to be used at a later date when we are open again, we would greatly appreciate it. This helps us continue to pay rent, utilities, insurance and employees.
Best Regards,
Rockreation Management Team
Update 10/24/20
View Full OCTOBER Update
Hello Rockreation Family,
It has been a long seven months and we are hoping this newsletter finds you all safe and healthy. We are excited to see those of you who have been climbing at our OC location and missing those of you who have not made it back yet.
We have been working hard to evaluate our situation and make good decisions for all our members and staff as to when and how we can open. We have been speaking with experts like health officials and scientists, other gym owners, the Climbing Wall Association, city leaders and others to gather information about the best way to come back during the pandemic. We believe that the evidence shows that we are a unique environment that has high ceilings, great ventilation, and large spaces so we could be open at a limited capacity right now.
With this information in mind, Rockreation has decided to join a growing Coalition of over 20 Indoor Climbing Center Companies representing over 50 locations to ask our leadership in CA to consider our data and allow us to open up at a limited capacity.
**Now is the time where you in the climbing community could help all of the climbing centers in CA by clicking the link below and sending a message to our legislators.
We look forward to the day we can all be together participating in the sport we love. Here’s to seeing you all soon!
Sincerely,
Rockreation
Update 9/04/20
View Full SEPTEMBER Update
Dear Rockreation Members,
These are trying times and we hope that you are doing well. The Governor of California has unveiled new guidelines for reopening procedures. LA and Orange County are still on the watchlist as of today. Once a county is taken off the watchlist, it will be a countdown of 21 days to be moved to a lower tier. You can look at the details here: https://covid19.ca.gov/safer-economy/
September dues- we will be drafting a $7 freeze fee in September, same as last month. We appreciate your support thus far and hope for your continued support this month.
- Option 1: Pay your regular dues or a custom dues amount.
If you opt for Option 1, follow this link!
https://app.rockgympro.com/waiver/esign/rockcreationlacm/02e23957-a87a-4507-9ff5-585916ed893a
- Option 2: Pay a $7 freeze fee to help support Rockreation through the 2nd round of closures.
If you opt for Option 2, NO ACTION IS NEEDED.
- Option 3: Pay zero and freeze your account until we are able to open again.
If you opt for Option 3, please contact your respective gym contact:
RockreationCM: Contact ocmembership@rockreation.com
RockreationLA: Contact Lee Garver at Lee@rockreation.com
We will continue to ride the wave and look forward to seeing you all back at the climbing center. In the meantime, make sure to visit our Instagram page for weekly Yoga and Fitness classes!
Update 7/13/20
View Full JULY Update
Dear Rockreation Family,
We are extremely saddened by the most recent news. We were just starting to believe that we could enjoy climbing and our community of climbers again. The Governor of California called for the immediate closure of fitness gyms that have been on the county watchlist for more than 3 consecutive days.
Rockreation will be closing again on July 13th, 2020 until further notice.
We will be posting updates as we receive them, please check our social media sites @rockreation or @rockreationLA
Update 6/15-22/20
View Full JUNE Update
Rockreation is opened to the public by reservation only. See the links above to sign up for membership and to make a reservation with us! Excited to see you (safely) soon!
Dear Rockreation Family,
Thank you to everyone for your patience during our closure . We are excited to announce that Rockreation will be reopening its doors Monday, 6/22/2020 to members only. Living with Covid-19 has been challenging, but we are hoping to make new indoor climbing life as simple as possible. If you feel that you are not ready to come to the gym, we hope to see you in our virtual Yoga and Fitness Classes.
We plan to open up in 3 phases. State and local guidelines will determine when we will see more parts of the gym open up and capacity increases. Our management team will be reviewing information daily but making decisions every two weeks. We are balancing providing the best possible service, with your health in mind.
Prorated membership fees will be charged on Monday, 6/22/2020, for the rest of June. If you do not wish to be unfrozen, please email us ASAP.
Rockreation Costa Mesa
Contact: Ocmembership@rockreation.com
Rockreation Los Angeles
Contact: Billing@Rockreation.com
Our online reservation system is now live!
CURRENTLY INACTIVE DUE TO CLOSURE Rockreation Reopening Phase 1:
- Members only
- Modified Hours:
- Monday- Friday 12:00 to 8:00 pm
- Saturday & Sunday 10:00 to 6:00 pm
- Adjusted Capacity CM 45 LA 40
- 2 Hour Reservation only time slots
- Virtual Yoga and Fitness Classes will resume
COVID Policies
Protection Goes Both Ways
NEW Rockreation Beta on Covid-19 Gym Climbing
- Updated Waiver(Must be filled out online)
- All Members must check in AND out at front desk
- Covid Gym Policies, Procedures and Recommendations
- 6 ft. of Social Distancing
- Liquid chalk only
- Sanitize/wash hands as much as possible
- Do not touch face prior to washing hands
The following will be CLOSED during phase 1 of reopening
- No cardio equipment
- No showers
- No lockers
- No harness rentals or chalk bags
- No in person Yoga or Fitness Classes
- No Instruction or Group Sessions
Customer Policies
- Must Wear Masks
- COVID-19 Screening Questionnaire
- Temperature Check
- Hand Sanitize upon entry
- Disinfect fitness equipment before & after use
Employee Policies
- Must Wear Masks
- COVID-19 Wellness Screening
- Temperature Check
- Hand Sanitize upon entry
- Additional Cleaning Responsibilities
Increased Cleaning Protocols and Frequency
High touch surface areas will be cleaned throughout the day along with other cleaning protocols developed in Rockreation’s Covid-19 adapted cleaning procedure.
OUR COMMUNITY
Reminder
“Just because some businesses are opening doesn’t mean your risk for COVID-19 is gone. We all need to continue to keep physical distancing, wash our hands and wear face coverings in public,” said Dr. Sonia Angell, State Public Health Officer and Director of the California Department of Public Health. “As we continue to release guidance on how different sections can reopen with modifications, it is important to remember guidance doesn’t mean ‘go.’ Your local health officer will make the final decision about which sectors will open, guided by data specific to your community.”